Shelf Clips FAQ

All of our shelf clips come in box quantities. Please check the product page of the clip you are looking for, as the quantity will be listed at the top of the page.

  • You may cancel your order within 24 hours of placement. Call 855-289-2547 or email [email protected] to cancel your order.
  • Upon order cancellation, you will receive a full refund to your method of payment within 3 business days.
  • You will be charged a 25% restock fee for orders that have already been processed or staged.
  • Call 855-289-2547 to speak with one of our customer service representatives.

Yes, you will receive a confirmation email letting you know when it shipped. Attached to this email will be a PDF with all the information to track your order. We ship via UPS Ground, UPS Next Day, or UPS 2nd Day. Orders typically ship within 48 hours or two business days.

Yes, we do! Nearly all the clips on our website are available through our Amazon store. Just click the Available at Amazon icon on the product page to purchase through Amazon.

No, they do not. We leave these clips on the site to help you identify what type of clip you might have. If you want to sell discontinued clips, we also buy those! For more information, please contact us directly via email or toll-free at (855) 289-2547.

Most of the time, yes. Please contact us directly via email or toll-free at (855) 289-2547 with the model and quantity needed. Pictures also help!

Yes. Please contact us directly via email or toll-free at (855) 289-2547 with the model and quantity you are selling for the most efficient process. Pictures also help!

Shelf-Clips is pleased to provide International Shipping to Canada. International shipping charges are based on the product weights, box dimensions, and shipping locations via UPS. Canadian shipping fees do not include duties, taxes, or brokerage charges. These charges are the responsibility of the consignee.

International returns will be accepted with a 25% restocking fee based on consignee handling, prepaid shipping, duties, taxes, and brokerage charges.

Yes. Please contact us directly via email or (855) 289-2547 for more information about the approval process.

The pricing that we have listed is what is offered. However, if your quantity needed exceeds 10,000 pieces, please contact us directly via email or toll-free at (855) 289-2547.

All clip dimensions are listed on each individual clip’s product page. You can find these dimensions, along with shipping, model, and brand information under the Additional Information tab on each product page.

We don’t have one! We operate 100% online, but our clips are warehoused throughout the country to get you your clips as fast as possible. Our main warehouses are in Minnesota and Pennsylvania.

Yes! We will need your account number and billing zip code to complete the process of using your own accounts.

Please see the ‘Additional Information’ area on individual product pages to get that information.

Please include your tax-exempt number in the order notes box at checkout to specify that you are tax-exempt. We will manually process the order and refund the tax once processed.